Health

Emergency Numbers and Health Phrases

A parent feels unwell far from home, and you need to say so in Chinese.

Save four numbers: 110 for police, 120 for an ambulance, 119 for fire and rescue, and 122 for traffic accidents[1][2][3][4]. China has no single emergency number, so keep the set together on one screenshot.

It is frightening to think about a parent falling ill in a country where you cannot read the signs. A card in your wallet takes that fear down a notch.

Which numbers should you save?

The Beijing government lists these four.

  • Police: 110[1].
  • Ambulance and medical emergency: 120[2].
  • Fire and rescue: 119[3].
  • Traffic accident: 122[4].

China has no single 911-style number, and operators mostly speak Mandarin[5]. If you can, ask a hotel desk or a Mandarin-speaking friend to make the call, or have a translation tool open before you dial. Our translation apps guide shows how to set one up offline.

Who can you call in the Malaysian missions?

The Embassy of Malaysia in Beijing can be reached on (86-10) 6532-2531, 6532-2532 or 6532-2533[6]. It lists an after-hours emergency line of (86) 13718942581 and office hours of Monday to Friday, 9am to 5pm[7].

If you are in Yunnan, the Consulate General in Kunming is on +86 871 6316 5088, with an after-hours line of +86 197 1166 4043[8]. Other consulates are listed on the Wisma Putra website, so check the one nearest your route.

Registering on e-Konsular is voluntary, but Malaysians travelling abroad are encouraged to do it[9]. It helps the missions contact citizens in a crisis[10].

What health phrases should you carry?

Show the Chinese on your phone, or say the pinyin aloud.

EnglishChinesePinyin
I feel unwell我不舒服wo bu shufu
I need a doctor我需要医生wo xuyao yisheng
Please call an ambulance请叫救护车qing jiao jiuhuche
I am allergic to this我对这个过敏wo dui zhege guomin
I have heart trouble我有心脏病wo you xinzangbing
Where is the hospital?医院在哪里?yiyuan zai nali

Add your own medicines and conditions to the same card. Pair it with a Chinese food allergy card and a bilingual hotel and transfer sheet.

What if you are somewhere remote?

Signal can vanish in mountain areas, so tell your hotel where you are going and when you expect to return. Read about mobile signal in remote Yunnan and Sichuan before you plan a day away from the city.

Check how your phone will get data, using the eSIM, roaming and local SIM guide. Browse the preparation topic page for the rest of the checklist.

If a parent takes regular medicine or has a heart or breathing condition, tell us the route and we can suggest a plan that keeps clinics and a hotel desk close.

Plan it with us

Read next

  • GuideTranslating in China Without a VPN

    How Malaysians can translate Chinese menus, signs and messages in China without a VPN: offline packs, camera tricks and a phrase card for emergencies.

  • GuideYour Bilingual Hotel and Transfer Sheet

    How to prepare a one-page hotel and transfer sheet in Chinese and English for China: what to put on it, how to check it and where to keep copies.

  • GuideMaking a Food Allergy Card in Chinese

    How to prepare a clear food allergy card in Chinese for China: the exact lines to show, what to check in the kitchen, and what to do if a reaction starts.

  • GuidePhone Signal in Remote Yunnan and Sichuan

    How to plan for patchy mobile signal in remote Yunnan and Sichuan: what to download first, where altitude and valleys matter, and who to call in an emergency.

  • GuideeSIM, Roaming or Local SIM in China

    Compare a travel eSIM, Malaysian roaming and a local China SIM for Malaysians: how each works, who it suits, and what to check before you fly.

Questions Malaysians ask

Is there one emergency number in China?

No. China has no single 911-style number, and operators mostly speak Mandarin. Save the separate numbers for police, ambulance, fire and traffic accidents, and ask your hotel front desk, or a Mandarin speaker, to make the call when you can.

What is 12301?

It is a national tourism consultation and complaint line, not an emergency number. Use it for a dispute with a tour provider or a service problem, and use the emergency numbers when someone's health or safety is at risk.

Should I register with the Malaysian government before I go?

Registering with Wisma Putra's e-Konsular is voluntary, not mandatory, but Malaysians travelling abroad are encouraged to register. It helps the missions know where citizens are and contact them in an emergency.

Sources

  1. Beijing Municipal Government, checked 2026-10-19
  2. Beijing Municipal Government, checked 2026-10-19
  3. Beijing Municipal Government, checked 2026-10-19
  4. Beijing Municipal Government, checked 2026-10-19
  5. China Vigators, checked 2026-10-19
  6. Wisma Putra (KLN), checked 2026-10-19
  7. Wisma Putra (KLN), checked 2026-10-19
  8. Wisma Putra (KLN), checked 2026-10-19
  9. Malay Mail (reporting Wisma Putra / Parliament), checked 2026-10-19
  10. Business Today Malaysia, checked 2026-10-19

Rules, schedules and prices change. Confirm with the official source before you travel.

Thinking about China?

If a parent takes regular medicine or has a heart or breathing condition, tell us the route and we can suggest a plan that keeps clinics and a hotel desk close.

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