Privacy policy

Our approach

ChinaQuest follows the principles of Malaysia’s Personal Data Protection Act 2010 (PDPA). We collect only what we need to answer your enquiry.

What we collect

When you message us on WhatsApp, we receive your phone number, your name as shown on WhatsApp and the details you write about your trip.

Cookies and tracking

At launch, this site uses no analytics or tracking cookies. If that changes, we will update this page first.

How we use your messages

We use your WhatsApp messages only to answer your enquiry. With your consent, we pass your enquiry details to the licensed travel agency we introduce, so it can prepare your quote.

Keeping your data

We keep your messages for as long as we need them to help you and to meet our obligations. After that, we delete them.

Your rights

You can ask us to show you the data we hold about you, to correct it, or to delete it. Send the request on WhatsApp using the button on every page.

Changes

We update this page when our practices change. Please also read our terms and disclaimer.

Thinking about China?

Send us your dates and who is travelling. We reply with a suggested route and the questions worth asking before you pay.

Plan on WhatsApp