Tipping is not customary on the Chinese mainland[1], so you do not need to hand over cash by habit. With a private driver booked through an agency, ask the agency whether a gratuity is expected or included, and settle it before you travel.
Not knowing the custom, and not sharing a language, is a common worry. A little preparation makes it easy.
What is the custom on tipping?
Tipping is not customary, and it can seem awkward to taxi drivers and waiters. Taxi fares are metered, and passengers usually pay the exact meter fare[2].
International-standard hotels may accept small tips, with CNY (Chinese yuan) 20 to 50 suggested for housekeeping or bellhops, but they are never mandatory[3]. If you want to thank a driver, a warm word and a bottle of water on a hot day are a kind gesture.
What should you ask the agency?
Ask before you pay, so nothing is a surprise. Prices move with the season and the vehicle, so ask for a quote in ringgit that lists what is included.
- Is a driver gratuity expected, or already in the price?
- What are the waiting time and the meeting points?
- Can the driver message you in English or Mandarin?
- How are meals and lodging for the driver handled on overnight trips?
Our guide to finding an English-speaking or Mandarin driver goes further.
How do you communicate without Mandarin?
Prepare three things at home.
- A day plan printed in Chinese, with each stop named.
- Hotel names and addresses in Chinese, saved as screenshots.
- A translation app downloaded for offline use.
Google services and WhatsApp are blocked in mainland China[4], so check how you will message the driver before you go. Ask the agency which app the driver uses, and set it up at home.
What manners help every day?
Small courtesies go a long way, in any language.
- Be on time for pick-ups, and tell the driver early if plans change.
- Keep the car clean, and ask before eating inside.
- Wear a seat belt, and keep belongings off the dashboard.
- Say thank you at the end of each day.
If you get car sick on bends, tell the driver early. Our guide to motion sickness on mountain roads helps you prepare.
What next?
Write your questions down, send them to the agency and keep the answers in writing. For the wider choice between road and rail, read private transfers versus rail, and put the quote into the budget planner. If you also plan to use ride-hailing, see our Didi guide.